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#12 eCOA COMMITMENT: Kayentis is a real eCOA partner!

Because it’s always more interesting to work with a strong eCOA partner, Kayentis enjoys a Net Promoter Score of 93% from its customers

eCOA partner

We enjoy a Net Promoter Score of 93% from our customers:

  • We have an expert team & proactive study management.
  • Customers consider us to be the most flexible eCOA company.
  • We quickly resolve any challenge that may impact study performance, site, patient satisfaction, and DB lock.
  • We have a quick turnaround of data.
  • We have clear scalability and easy access to management.
  • We have a focus and commitment to on-time & on-budget delivery.
  • Our end users (ie sites) are very satisfied and consider our solution superior to other providers.

“What I like with Kayentis is the proactiveness of teams and their willingness to go the extra mile”. Project Manager, Top 3 Pharma.

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To know more about our customer satisfaction survey. 

Discover the tip #11.

Last update : 11 December 2016

Agenda

  • 22 October
    OCT Nordics - Oct 22&23 - Copenhagen, Denmark - Booth #10 - Schedule a meeting with Kayentis
  • 02 November
    ISPOR - Nov 2-6 - Copenhagen, Denmark - Schedule a meeting with Kayentis   ISPOR
  • 10 November
    DIA Japan 2019 - Nov 10-12 - Tokyo Big Sight, Ariake - Booth #42 -  Schedule a meeting with Kayentis
  • 19 November
    DMB - Nov 19 - Paris, France - Booth #14 - Schedule a meeting with Kayentis
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