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#12 eCOA COMMITMENT: Kayentis is a real eCOA partner!

Because it’s always more interesting to work with a strong eCOA partner, Kayentis enjoys a Net Promoter Score of 93% from its customers

eCOA partner

We enjoy a Net Promoter Score of 93% from our customers:

  • We have an expert team & proactive study management.
  • Customers consider us to be the most flexible eCOA company.
  • We quickly resolve any challenge that may impact study performance, site, patient satisfaction, and DB lock.
  • We have a quick turnaround of data.
  • We have clear scalability and easy access to management.
  • We have a focus and commitment to on-time & on-budget delivery.
  • Our end users (ie sites) are very satisfied and consider our solution superior to other providers.

“What I like with Kayentis is the proactiveness of teams and their willingness to go the extra mile”. Project Manager, Top 3 Pharma.

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To know more about our customer satisfaction survey. 

Discover the tip #11.

Last update : 11 December 2016

Agenda

  • 14 June
    DIA 2020 - June 14-18 - Washington, DC - Booth #239 - Schedule a meeting with Kayentis
  • 13 September
    SCDM - Sept 13-16 - San Antonio, USA - Booth #514 - Schedule a meeting with Kayentis
  • 26 October
    OCT Europe 2020 - October 26-27 - Paris, France - Booth #83 - Schedule a meeting with Kayentis
  • 02 November
    Clinical Trials Europe - Nov 2-4 - Amsterdam, The Netherlands - Booth #88 - Schedule a meeting with Kayentis     Clinical Trials Europe
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