#12 eCOA COMMITMENT: Kayentis is a real eCOA partner!
Because it’s always more interesting to work with a strong eCOA partner, Kayentis enjoys a Net Promoter Score of 93% from its customers
We enjoy a Net Promoter Score of 93% from our customers:
- We have an expert team & proactive study management.
- Customers consider us to be the most flexible eCOA company.
- We quickly resolve any challenge that may impact study performance, site, patient satisfaction, and DB lock.
- We have a quick turnaround of data.
- We have clear scalability and easy access to management.
- We have a focus and commitment to on-time & on-budget delivery.
- Our end users (ie sites) are very satisfied and consider our solution superior to other providers.
“What I like with Kayentis is the proactiveness of teams and their willingness to go the extra mile”. Project Manager, Top 3 Pharma.
Last update : 11 December 2016