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#12 eCOA COMMITMENT: Kayentis is a real eCOA partner!

Because it’s always more interesting to work with a strong eCOA partner, Kayentis enjoys a Net Promoter Score of 93% from its customers

We enjoy a Net Promoter Score of 93% from our customers:

• We have an expert team & proactive study management.

• Customers consider us to be the most flexible eCOA company.

• We quickly resolve any challenge that may impact study performance, site, patient satisfaction, and DB lock.

• We have a quick turnaround of data.

• We have clear scalability and easy access to management.

• We have a focus and commitment to on-time & on-budget delivery.

• Our end users (ie sites) are very satisfied and consider our solution superior to other providers.

“What I like with Kayentis is the proactiveness of teams and their willingness to go the extra mile”. Project Manager, Top 3 Pharma.

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To know more about our customer satisfaction survey. 

Discover the tip #11.

Last update : 11 December 2016