• Search
  • Helpdesk
  • Sales contact

Kayentis releases its 2016 customer satisfaction survey

28 November 2016

Kayentis proud to publish the results of its customer satisfaction survey

Conducted among more than 60 Kayentis clients, this investigation reveals that 90% of surveyed customers expressed a high level of satisfaction in Kayentis (‘extremely’ or ‘quite satisfied’). So Kayentis enjoys a Net Promoter Score of 93% from our customers.

Moreover, compared to other vendors, Kayentis is considered as best-in-class or superior in many cases: proactivity/reactivity, value for money, products & services

I appreciate the support from Kayentis’ Data Management team. Most of the time, the data-related PROs are cleaned well ahead of time‘ says a Top 3 Pharma Data Manager.

Thanks to all participants for trusting Kayentis!

 kayentis-infographie-enque%cc%82te-v2

Follow us on social media
Subscribe to our newsletter
About the author
Meet us at the following events

SCOPE 2025

FEB 3-6 2025 • Orlando, USA
Booth #931 https://www.scopesummit.com/

OCT West Coast 2025

FEB 11-12 2025 • Burlingame,CA, USA
Booth #68 17th Annual Outsourcing in Clinical Trials West Coast 2025 - Arena International

ACDM 2025

MAR 2-4 2025 • Prague, Czech Republic
Booth #12 ACDM25 Prague 2-4 March

C-PATH 2025

APR 9-10 2025 • Rockville, Maryland, USA

OCT Europe 2025

APR 29-30 2025 • Barcelona, Spain
Booth #74 15th Annual Outsourcing in Clinical Trials Europe 2025 - Arena International