USER EXPERIENCE


Sensitive to users’ needs, we aim to ensure that both patient and site have the best experience possible and that you receive a high-quality, clean final database. We collaborate with patients, clients, and other clinical trials stakeholders to develop custom-made solutions, flexible to fit the needs of any project, and adapted to the specificities of patient populations and therapeutic areas.

Patients, sites, and sponsors are at the heart of our considerations

 

User-friendly technology to ease the PATIENT experience

As clinical trials digitalization accelerates, using one single platform and implementing robust technology integration contribute to a smooth and positive patients’ experience.

  • Completing questionnaires according to patients’ needs: patients can complete all relevant questionnaires via the most suitable data collection mode using the same credentials: provisioned device (large range available with different screen sizes for a better patient experience), BYOD, interview
  • Features to improve patient engagement: e.g. reminder alerts, televisit, Participant Feedback Questionnaire (to easily collect feedback from study participants regarding their trial experience)
  • Receiving study information and support: training and study resources (pdf/videos) are directly accessible via the same device through the Kayentis Media Player
READ OUR CASE STUDIES

 

Innovative technology to improve the SITE experience

To support sites, we have developed efficient solutions to monitor and manage the study:

  • With our Clin’form webportal, site staff can perform timely monitoring of the patient data, generate appropriate data clarifications and review compliance reports
  • Our telemedicine feature is embedded in Clin’form app, and allows the study visit to happen regardless of the situation
  • Training material (slide decks, videos, recordings) are always available via a quick and easy access
  • Our chat feature easily connects site staff with the helpdesk via instant messaging
  • Back-up collection modes can be activated when necessary, and site staff keeps control of their utilization
DISCOVER OUR CLIN'FORM SOLUTION

 

Streamlined services & efficient technology to support SPONSORS

We work hand-in-hand with you to meet your requirements, propose flexible options, and deliver top-quality services (recommendation rate: 90.8% – 2022 survey).

  • Scientific and clinical team support you through thorough protocol review and identify key points of attention
  • Operational sites in 3 time zones – US, Europe, and Asia
  • Strong data management capabilities and real time data access for monitoring and management
  • Remote management of protocol amendments
  • Interoperable system
  • Robust infrastructure and hosting solution with a disaster recovery plan and hourly data back-up
LEARN MORE ABOUT OUR SERVICES
DISCOVER OUR EMERGING BIOPHARMA & BIOTECH EXPERTISE

Resources


ALL RESOURCES →

Decentralized Clinical Trials
Using Kayentis’ single platform for an enhanced patient experience

As digitalization of clinical trials accelerates, using Kayentis’ single platform and implementing robust technology integration… | Read More

Patients as partners in clinical trials – Survey results

We collaborate with patients to characterize their clinical trials expectations and better understand their readiness… | Read More

Clinical trials digitalization: why it helps clinical trials stakeholders

The decline in R&D efficiency is one of the biggest challenges the pharmaceutical industry is… | Read More

How can digital innovation turn clinical trials into a positive patient and site experience?

Digital innovation is increasingly penetrating the healthcare industry and technological advances create a new avenue… | Read More

Let’s listen to what patients have to tell us!

Because of the pandemic, have you felt… …anxious for your/your family’s health? …worried for your… | Read More

Partnering with patients to boost clinical research in rare diseases

Although much progress has been made in developing scientific knowledge and conducting clinical research in… | Read More