USER EXPERIENCE


Sensitive to users’ needs, we aim to ensure that both patient and site have the best experience possible and that you receive a high-quality, clean final database. We work with patients, clients, and other clinical trials stakeholders to develop custom-made solutions, flexible to fit the needs of any project, and adapted to the specificities of users.

Patients, sites, and sponsors are at the heart of what we do

 

User-friendly technology to ease the patient experience

To support patient and improve compliance, we develop solutions for patients at home (eDiary) or on-site (ePRO), and for caregivers (ObsRO)

  • User-friendly interface, with a layout that is adapted to specific populations (e.g. a pediatric population)
    Simple navigation irrespective of the language used.
    Features to improve patient engagement, e.g. reminder alerts, motivational messages
    Options to support questionnaires by adding videos, pictures, illustrations, or guides via our Media Player App
    Large range of devices with different screen sizes for a better patient experience
    Option of a small tablet as a single device for use both at-home and on-site
READ OUR CASE STUDIES

 

Innovative technology to improve the site experience

  • A perfect device option that can be used by both sites and patients to simplify training
    Back-up solutions, especially webCOA back-up
    A 24/7 multilingual Helpdesk and support
    Solutions for connectivity issues

 

DISCOVER OUR CLIN'FORM eCOA SOLUTION

 

Streamlined services & efficient technology to support sponsors

A dedicated team supports each clinical trial:

  • Operational sites in 3 time zones – US, Europe, and Asia
    Strong data management capabilities and real time data access for monitoring and management
    Remote management of protocol amendments
    Interoperable system
    Robust infrastructure and hosting solution with a disaster recovery plan and hourly data back-up
LEARN MORE ABOUT OUR SERVICES
DISCOVER OUR EMERGING BIOPHARMA & BIOTECH EXPERTISE

Our team works with you using the latest technology to develop the most appropriate eCOA solution for your therapeutic area or population.

Resources


ALL RESOURCES →

Clinical trials digitalization: why it helps clinical trials stakeholders

The decline in R&D efficiency is one of the biggest challenges the pharmaceutical industry is… | Read More

How can digital innovation turn clinical trials into a positive patient and site experience?

Digital innovation is increasingly penetrating the healthcare industry and technological advances create a new avenue… | Read More

Let’s listen to what patients have to tell us!

Because of the pandemic, have you felt… …anxious for your/your family’s health? …worried for your… | Read More

Partnering with patients to boost clinical research in rare diseases

Although much progress has been made in developing scientific knowledge and conducting clinical research in… | Read More

Make it simple: Use a single device! #infography

Discover the 3 key advantages of using a single device for both on-site and home… | Read More

eCOA Training: how can we improve the sites’ and patients’ experience? #whitepaper

Focused on eCOA training, this white paper transcribes the discussion from one in a series… | Read More