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Kayentis releases its 2016 customer satisfaction survey

28 November 2016

Kayentis proud to publish the results of its customer satisfaction survey

Conducted among more than 60 Kayentis clients, this investigation reveals that 90% of surveyed customers expressed a high level of satisfaction in Kayentis (‘extremely’ or ‘quite satisfied’). So Kayentis enjoys a Net Promoter Score of 93% from our customers.

Moreover, compared to other vendors, Kayentis is considered as best-in-class or superior in many cases: proactivity/reactivity, value for money, products & services

I appreciate the support from Kayentis’ Data Management team. Most of the time, the data-related PROs are cleaned well ahead of time‘ says a Top 3 Pharma Data Manager.

Thanks to all participants for trusting Kayentis!

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