• Search
  • Helpdesk
  • Sales contact

Kayentis releases its 2016 customer satisfaction survey

Last updated: June 24, 2024

Kayentis proud to publish the results of its customer satisfaction survey

Conducted among more than 60 Kayentis clients, this investigation reveals that 90% of surveyed customers expressed a high level of satisfaction in Kayentis (‘extremely’ or ‘quite satisfied’). So Kayentis enjoys a Net Promoter Score of 93% from our customers.

Moreover, compared to other vendors, Kayentis is considered as best-in-class or superior in many cases: proactivity/reactivity, value for money, products & services

I appreciate the support from Kayentis’ Data Management team. Most of the time, the data-related PROs are cleaned well ahead of time‘ says a Top 3 Pharma Data Manager.

Thanks to all participants for trusting Kayentis!

 kayentis-infographie-enque%cc%82te-v2

Follow us on social media
Subscribe to our newsletter
About the author
Meet us at the following events

PCMG 2026

JUNE 15-17 2026 • Berlin, Germany
Meet our colleagues Chris BARDEN and Andrea MURISON at PCMG.  Schedule a meeting

6th Annual Clinical Trial Innovation Summit

24 JUNE 2026 • BASEL, CH

DPHARM 2026

SEPT 15-16 2026 • Boston, MA, USA
Booth #306